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DraftKings Review
DraftKings Ontario Casino: The King of Casino and Sports
DraftKings is live in Ontario, Canada with its online casino and sportsbook! The operator launched in the province at the end of May and is one of the few to have obtained a 2-year license.
Currently, players can access both the online casino and sportsbook on one site. There are over 100 games already, plus local payment methods! Here’s everything you need to know about DraftKings Ontario before signing up.
What We Analyzed at Draftkings Ontario
Are you wondering how we review a casino in Canada? Here’s a quick summary of some of the factors we analyzed at DraftKings Ontario.
- Does DraftKings Ontario have enough games?
- Is DraftKings Ontario safe and legal?
- How easy did we find using DraftKings Ontario’s site?
- Are DraftKings Ontario’s payment methods safe and secure?
- How good is DraftKings Ontario’s customer service?
- What awards does DraftKings Ontario hold?
- What makes DraftKings Ontario a great option for Canadians?
DraftKings Ontario Casino Game Selection
DraftKings Ontario offers a full suite of casino games including slots, table games, a live casino and games shows. The number of games is current at the time of this review, and new titles are constantly being added.
| GAME | QUANTITY | PROVIDERS |
|---|---|---|
| SLOTS | 100+ | Microgaming, IGT, Big Time Gaming, NetEnt |
| TABLE GAMES | 40+ | IGT |
| LIVE GAMES | 5+ | DraftKings |
A sizeable selection of slots
While the selection of slots isn’t the largest we’ve seen yet, there’s still plenty to enjoy. Most of the titles come from Microgaming and their sub studios. You find a number of titles from IGT, Big Time Gaming and a smaller number from NetEnt.
The RTP of the slots isn’t readily visible. With some developers, you can find the RTP by going into the game information. In other cases, you may have to look up the game to find its RTP.
Table Games at DraftKings Ontario
A decent choice of poker games
You’ll find a a handful of poker games, and you can access these under its own section called video poker. If you head over to the live casino, you’ll find an additional live dealer table. The poker games primarily come from IGT.
Great blackjack selection
DraftKings Ontario has a great selection for blackjack players, with many games being their own. You’ll find DraftKings blackjack, multi-hand blackjack, classic blackjack and others.
Decent Baccarat Selection
DraftKings Ontario has a small selection of baccarat, but it should still provide a satisfying experience. You can enjoy classic baccarat, high limit, new year baccarat and a live dealer table.
An exciting selection of DraftKings exclusive live titles
If you were looking to play some live dealer games, you’ll find a few at DraftKings. However, we expect the variety to grow as it gets more comfortable in Ontario.
DraftKings Ontario Licensing and Safety
Find out how DraftKings Ontario is licensed and what responsible gambling tools you can expect to see on the site.
| Licences | DraftKings operates pursuant to an agreement with iGaming Ontario |
| Responsible gambling tools | 👍 |
| Transparency | 👍 |
Licensed in Ontario
DraftKings Ontario is licensed by the Alcohol and Gaming Coommission of Ontario, which means it can legally offer its platform to players in the province. The casino is also licensed in the U.S, and has one of the most popular sportsbooks across multiple states.
Several responsible gaming tools are at your disposal
If you need help to play responsibly, DraftKings has you covered. You can set deposit limits daily, weekly and monthly. You also have the option for wagering and time limits. Their page also has several other resources and links if you need additional help or information.
Policies and other information is readily available
It’s easy to find information on fairness, bonus terms, and the privacy policy. By scrolling down to the bottom of the site, you can see all of this. The RTP isn’t readily displayed on each title, but by loading the game and going to the info section you can find this out.
User Friendliness and Ease of Navigation of DraftKings Ontario
Casino sites should be easy to use and navigate. We cover our experience with DraftKings below on their desktop, mobile and app sites.
| DESKTOP VERSION | 👍 |
| MOBILE ON THE WEB | 👍 |
| MOBILE APPS | 👍 |
Desktop
The desktop site has a fairly simple and basic design. You can get quick access to all of the game categories from the menu on the left side. Pages that deal with terms, privacy, fairness, help and related subjects can be found at the bottom of the screen. Overall the layout makes sense, and it’s easy to navigate.
Mobile on the web
The mobile site is essentially a more compact version of the desktop. If you visit from your mobile device, you’ll be prompted to download the app for a better experience. By clicking on the icon in the top left corner, you can access the main menu.
Mobile apps
DraftKings was one of the first to use mobile apps and is still a leader in this area. For the most optimized mobile experience, it’s best to use the app. The app works great for making deposits, withdrawals and playing slots.
Payment Methods at DraftKings Ontario Casino
Below, you’ll find a summary of all the payment options at DraftKings, along with other important information.
| Payment Method | Type | Min. deposit | Average Deposit Time | Average Withdrawal Time (once processed) |
|---|---|---|---|---|
| PayPal | e-wallet | $5 | Instant | Instant |
| Visa | Credit/debit card | $5 | Instant | 1-2 days |
| Mastercard | Credit/debit card | $5 | Instant | 1-2 days |
| Gift cards | Prepaid cards | $5 | Instant | Withdrawals not possible |
| Pay+ | Prepaid cards | $5 | Instant | Withdrawals not possible |
| Wire a transfer | Bank transfer | $100 | 2-5 days | 2-5 days |
DraftKings offers a good selection of payment options for American players. There are certain options like Interac which are popular in Canada that should be added when it arrives here. The minimum deposit of $5 is very low, which is excellent news for all players.
Customer Support at DraftKings Ontario
DraftKings offers 3 ways of contacting them which include phone, email and live chat. Currently, English is the main supported language.
| Details | Time | ||
|---|---|---|---|
| Telephone | 👍 | Request callback | 20 min |
| 👍 | Fillable from | 12 h | |
| Live Chat | 👍 | Available 24/7 | 5 min |
| Languages | 1 | English | – |
While the customer support at DraftKings is top-notch, a few things could be improved. For example, it’s not possible to call them directly; rather, you can request a call from the website. Otherwise, they offer excellent service, and the FAQ is very detailed.
Awards at DraftKings Ontario
Below are all the awards we could find that DraftKings has won.
| EVENT | AWARD | YEAR |
|---|---|---|
| Global Gaming Awards | US Executive of the Year | 2020 |
| Comparably Awards | Top-Rated Company Culture | 2017 |
| Comparably Awards | Top-Rated Engineering Teams | 2017 |
| Comparably Awards | Top Company Boston | 2017 |
| Comparably Awards | Top 30% CEO | 2016 |
The awards DraftKings has won show there’s an excellent team and leadership behind it. So far there’ve been two awards for the CEO. The company has also proven to have an excellent work culture.
Conclusion – How is DraftKings Ontario Better than the Competition?
Since 2012, DraftKings has earned a great reputation among sports fans and casino players. Since it’s based in the USA, it’s far safer and more reliable than any overseas casino. DraftKings Ontario offers a great selection of quality games, excellent customer support, and a low minimum deposit.
However, it’s clear the sports side is still the main focus at DraftKings. Overall, we’re excited to see how DraftKings performs in the Ontario iGaming market!
